Frequently asked questions
Answers about uploads, subjects, prices, refunds, editing, privacy and the AI that writes your notes.
All questions
How much does it cost?
You pay once per job, by the number of book pages you choose and the detail level. You see the exact price before you pay, and nothing renews.
Do I need an account?
You can add your pages and see a price estimate without one. When you continue, you sign in with your email and a one-time code. There is no password.
Can I get a refund?
Yes. If the build fails you get a full refund automatically, and you can cancel for a full refund any time before you press Start. See the refund policy for the details.
What can I upload?
A PDF, or photos (JPG, PNG or WebP) of book pages, up to 60 pages per job. Scanned pages and phone photos work. Password-protected PDFs don't.
Which subjects work?
Any subject with a textbook: medicine, nursing, law, commerce, engineering, humanities and exam-preparation books. Literature works too: novels, plays and poems get notes on plot, characters, themes, devices and short key quotations. The notes follow your pages, so they cover what your book covers.
How long does it take?
Usually a few minutes for a short chapter, and up to about 40 minutes for 60 pages at Detailed. You can close the tab; we email you when your notes are ready.
What if something goes wrong?
If the build fails or the content is refused, the job stops and you get a full refund automatically. If a few pages can't be written, we finish the rest, tell you which pages are missing, and refund their share of the price if you ask within 30 days of your notes being ready.
Can I change the notes?
Yes. Click any part of a page and say what to change. Every job includes at least 2 page edits, and asking costs nothing until a page is rewritten. Colour and paper tweaks are free, and every version is kept, so you can always go back.
Is this a subscription?
No. You pay once per job. Nothing renews and nothing is charged later.
Who can see my notes?
Only you. There are no share links or public galleries. We send your pages to our AI provider, Anthropic, only to make your notes, and we delete your uploads 30 days after you add them. Your notes stay until you delete them.
Who can use Easy Notes?
Anyone aged 18 or over. Parents and guardians can use it to make notes for their children.
Are the notes written by AI?
Yes, by Claude, an AI model made by Anthropic. It follows your book closely, but it can make mistakes, so check important facts against your pages. Extra explanations are marked in blue pen.
Can I hand these notes in as my own work?
The notes are a study aid. Don't submit them as coursework where your institution forbids AI help or asks you to say when you used it.
Which languages are supported?
English for now. Hinglish is next.
Did not find your answer? Contact us, and we will reply.
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